When you are the bottleneck in your own business
We build connected systems that research, compare and coordinate work across the tools you use. AI helps interpret the information. Your team stays in control of important decisions.
We rebuild the work your team does by hand so it runs on its own, day and night, with someone watching it. One fixed build fee, one monthly fee to keep it running, and you own all of it.
See what a connected business looks likeBuilt around the tools you already use
The work between the work
Information lands everywhere. Someone still has to read it, check it, make the decision and move the work along.
Emails, PDFs, spreadsheets and conversations. Your team pieces together the same picture, over and over.
A decision in one system becomes three jobs in another. Every handover waits for someone to copy, check and chase.
Your back office grows with your workload. The next stage of growth needs a different way of operating.
The connected business
A complex brief becomes a checked scope, a costed plan and coordinated delivery. This is the depth of system we build.
Read the brief, extract the requirements, cross-check the sources and compare the options. AI handles the messy information; the calculations remain explicit.
Purchasing, team allocation, customer updates and reconciliation share the same checked information. Parallel work comes together before the next commitment.
Illustrative workflow / no live business actions
Review the evidence, costs and recommendation together. A changed requirement or price returns for a new approval. Important decisions stay with your team.
Example system · Simulated business data
A complex brief becomes a checked scope, a costed plan and coordinated delivery. See how the system brings the information together, compares the options and responds when something changes.
Four sources agree. Follow the checked scope through parallel research, scripted approval and coordinated delivery.
EX-090 / v1The complete architecture
EX-090 · source references · version history · approval checkpoints
01 / AI interpretation
An email, specification PDF, quantity sheet and voice note become one source register. Text extraction and transcription retain document references and revision numbers. Duplicate files attach to the existing record.
Source register / simulated
Duplicate attachments retain their source ID. A newer revision does not silently overwrite an older requirement.
EX-090 / source.registeredE01, P01, Q01 and V01 attach to the same project. Duplicate source hashes reuse the existing entry.EX-090 / scope.v136, 30 and 24 kits. Total 90. Sources agree.EX-090 / approval.v1Not reached at the selected stage.EX-090 / change.v2No material change in the selected trace state.EX-090 / dispatch.checkpointNo new commitments can be dispatched from this selected state.EX-090 / closeout.reviewInvoice I01 lists 94 kits against 90 in delivery evidence D01. The four-kit exception requires a person to resolve it.01 / AI interpretation
An email, specification PDF, quantity sheet and voice note become one source register. Text extraction and transcription retain document references and revision numbers. Duplicate files attach to the existing record.
What you receive Source register.
02 / Business rules
Match the project, compare source revisions and reconcile quantities by site. Keep assumptions separate from confirmed requirements. A missing answer holds only the work that depends on it.
What you receive Checked requirements.
03 / Evidence
Four independent research lanes check customer commitments, equipment compatibility, supplier quotes and team capacity. Each result retains its source, freshness and unresolved questions before the findings join the scope.
What you receive Evidence register.
04 / Business rules
Explicit rules calculate quantities, costs and gross margin. The language model explains the tradeoffs using the evidence. It cannot invent prices, validate compatibility or approve a commitment.
What you receive Costed options.
05 / Human decision
A person reviews a specific scope, cost and schedule version. The replay includes a scripted reviewer, never a real approval. A material change invalidates the affected approval and returns the plan for review.
What you receive Decision packet.
06 / Coordination
An approved checkpoint prepares purchasing records, job packs and customer updates with stable identifiers. A duplicate event cannot create another order. Failed connector writes wait in a recoverable queue for review.
What you receive Delivery pack.
07 / Human decision
A supplier event identifies affected sites, orders and tasks. Compare alternate stock, split fulfilment and revised dates. Recalculate the affected cost, then seek approval for the revised version before dispatch.
What you receive Change impact.
08 / Business rules
Match delivery evidence, invoices and approved changes against the shared project record. A quantity or price variance remains an open review item. The closeout pack is only complete after the discrepancy is resolved.
What you receive Reconciliation pack.
Missing information leaves a six-kit discrepancy unresolved. The supplier-delay scenario adds $600 for 30 alternate kits. The closeout example has 94 invoiced against 90 delivered, leaving four kits for review.
Original example with simulated business data. Client systems stay private.
What we build
If it eats your team's hours, we can probably hand them back.
Enquiries chased, booked and logged around the clock, and new clients set up in your systems while you are still on the call.
Lead response automationFrom accepted job to reconciled payment in Xero without anyone typing a number twice.
Automation for trades and constructionCRM, accounting and job software share one record instead of three people retyping it.
System integrationWhen the job is four million rows, not one email. Migrations, matching, cleanup and syncing at a scale people cannot do, with every record accounted for.
Built for firms and practices that hold other people's most sensitive information. Strict privacy rules, audit trails on every action, human sign-off exactly where it belongs, and data paths assessed against your residency requirements.
Administrative systems for law firmsNot one workflow, an operations layer. Intake to invoice across entire teams, with monitoring, escalation and weekly numbers landing compiled, nobody building spreadsheets.
Business process automationBuilt in n8n, Zapier or Make. We tell you which fits and why.
From first conversation to ongoing care
Four steps. The fourth one is why the monthly fee exists.
We map the process end to end, including who touches it, which systems hold the data, and what it costs you in hours. You leave with a written scope, a fixed fee, and the payback period in writing.
We build in your own n8n, Zapier or Make account, on your credentials. You watch it run against your real data before sign off, never on tidy sample records. Error handling, retries and alerting go in during the build.
Documentation for every workflow, a recorded walkthrough, and the exported files. Your team learns how to check what ran. Our access can be revoked in one click.
This is what the monthly fee buys. Automations fail in three ways and only one is loud. A run that errors out tells you. A run that finishes and produces nothing looks exactly like a quiet day, so an expired login returning zero results costs you a fortnight before anyone notices. A run that never fires leaves no trace. We watch all three, fix what breaks, and send you a monthly report of what ran, what failed, what we repaired, and the one improvement worth making next.
What this does to your business
Your team does not learn a new tool. The same work happens, minus the people doing it.
Payroll saved per employee, every week
Average ROI achieved within 90 days
Average annual overhead saved per department
Reduction in manual process time
Answered in under 60 seconds, every time. Zero dropped leads.
A lead lands in an inbox and waits.
Onboarding runs 90% faster, and the same team carries 4.2x the workload with no new hires.
Every new client is a week of forms and chasing.
96% fewer data entry and admin errors, because nobody is copying anything between systems.
Someone finds the invoice error on Friday afternoon.
It runs 24/7, unattended, and the copy and paste work is gone.
The back office stops when your people go home.
On average all of it is live 30 days after your first call.
Inside the operation
Everything we have built, still running right now. These are our numbers, from our side of the work.
850,000+Tasks done every month, unattendedEvery layer.
Accounted for.
Workflows built and running
Records handled without a human
Uptime across live systems
Custom integrations built
Hours of manual work given back
Payroll saved for clients
Running, every hour of the year
Average time to react to a trigger
Platforms connected across CRMs, ERPs and AI models
Incoming data errors left unhandled
Average from first conversation to live
Who you are actually working with
A person behind the process
Joseph De Silva
Founder, Scaled AI Automation“The best part of this job is an owner telling me they got their time back.”
I have been around computers since I was a kid, always pulled toward whatever new program landed. Later I trained in computer engineering and cyber security. Between that training and what AI can do now, this is the best shot I have had at helping people grow something real, and it shapes what you get from us.
The engineering is why your systems are built to survive a bad day instead of a demo. The security training is why the first questions we ask on any build are what breaks and who could reach your data if they tried. You are handing us the inside of your business, so we think like the people whose job is keeping others out of it. It is also why data residency is a real conversation here rather than a line in a policy. When your customer records need to stay in Australia, we assess self-hosted n8n on Australian infrastructure alongside every connected service, AI model endpoint, log, backup and support access path. You hear that while you are still choosing.
I ran all of this on my own business first. Everything we sell you, we already run ourselves. The reason I keep doing it is what comes back. Owners who scaled and got time back with their family. Owners who were drowning in work on margins that barely moved, who now have that flipped. That is what I am chasing, and why I want to work with as many business owners as I can.
On the first call you get a straight answer about what the payback actually is, in writing, before you commit to anything. We would rather walk away from a build than sell you one that does not change how your business runs.
Fixed quote against a written scope. The care plan is month to month and you can cancel it. We do not resell platform accounts or mark up your subscriptions.
It lives in your accounts, on your credentials. Handover is the exported files, the documentation and a recorded walkthrough. Leave tomorrow and all of it keeps running.
Most of this work is a trigger, a lookup and a write. A language model there adds cost per run and a new way to fail quietly. We use OpenAI or Anthropic Claude only where the job needs judgement over unstructured text.
Your tools, connected
We work in the software Australian businesses actually run, well beyond the usual American shortlist.
If a system has an API or accepts a webhook, we can connect it. If it does not, we say so on the first call and show you what the workaround costs to build and to run.
Connect the systems you already pay forClear scope. Fixed fee.
Two numbers, both in Australian dollars. A single build fee, and a monthly care fee to keep it running.
One process, rebuilt to run without you. Monitoring and documentation included.
Explore automation buildsSeveral connected processes across two or more systems, where the data needs cleaning first.
Explore connected projectsAgents that read unstructured information, decide and write back, with human review and a full audit trail.
Explore AI system scopePriced on how much you run and what your business loses the day one of them stops.
See what care coversHow many systems are involved, whether each has a real API or needs a workaround, how much data has to be cleaned first, and how many edge cases the process has to survive.
You get the payback period in writing before you sign. We set the build fee against the hours saved per week at your loaded hourly cost, plus what the platform costs to run.
Before you invest
Useful answers to the things business owners ask before building.
Costs & planning
Build fees, ongoing costs and what actually changes the price.
Making the decision
Look at the hours, the exceptions and the work your team could get back.
Choosing your tools
A practical comparison of the platforms, their costs and where each fits.
Before you commit
Automation builds start at $3,500 AUD. Most projects land between $3,500 and $12,000 AUD, and complex AI agent systems that read unstructured data and decide run $12,000 to $25,000 AUD. Care plans are $750 to $2,500 AUD per month. You get a fixed quote against a written scope after the audit, never an hourly rate.
It buys monitoring, fixing and improving after your automations go live. Every workflow gets error handling, alerting, and a monthly review of runs that failed, runs that produced nothing, and runs that never fired. Care plans are $750 to $2,500 AUD per month, month to month, cancel without penalty.
ChatGPT can give you advice, it cannot run your business. Real automation follows up every lead in under a minute, chases the invoices, onboards the clients and catches the errors before you feel them, unattended, every day of the year. Building that alone makes you the maintainer, and your hours are the most expensive in the building. We build it, run it and keep it running, so your time goes back into growing the business.
We do, under your care plan. Automations fail in three ways. The run errors out, it finishes but produces nothing, or it never fires. The last two are the dangerous ones, because nothing looks wrong from outside. Every workflow we build reports its own state, so an expired Xero token or a silent webhook raises an alert.
All three. It comes down to your data, your volume and who maintains it. Zapier wins for a handful of common app connections with nobody technical on staff. Make suits visual branching and moderate volume. n8n wins on high volume, custom code and self-hosted deployment, the only option when your data cannot sit overseas.
You own all of it. Workflows are built in your accounts, on your own credentials, and ship with exported files and written documentation. If you leave, you keep the workflows, the documentation and the accounts, and everything keeps running. We do not resell platform subscriptions.
Our average from first conversation to a live automation is 14 days, and a full pipeline of connected automations averages 30 days, measured across our own client projects. The sequence does not change. First an audit that names every system it touches (your CRM, Xero, your job management tool), then a build you watch run on your real data before sign off, then handover with documentation.
Yes. We are based in Melbourne, Victoria and work across Australia and overseas. Discovery is a video call, the build happens inside your own n8n, Zapier or Make account, and handover is a recorded walkthrough plus written documentation. Location changes nothing.
You connect your own accounts through each platform's standard login. We never see or store your passwords, and you can revoke our access in one click. Credentials live in your n8n, Zapier or Make account, not ours. A workflow reads only the fields the job needs and logs every write.
We can host n8n on Australian infrastructure you control. Keeping the whole system in Australia also depends on connected software, AI model endpoints, logs, backups and support access. We check those data paths before choosing the architecture. Australian hosting alone does not establish compliance with the Australian Privacy Act. If residency matters, we raise it before you pick a platform.
Your next step
A short call about the process you run now and whether it is worth automating. If it is not, you will hear that on the call.
Book a call